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FAQs

Here are some of the most common questions being asked by our customers

Payments online

Ecohome Log Cabins LTD in Tullamore recently upgraded website for customers making easier placing orders for ordering online. We offering only to pay 10% deposit to order or full payment options.  After you place an order we will be in contact with you to confirm your order and will pass you further details. Deposit is non-refundable once order is placed . Payments ordering online:
  1. 10% or full payment.
  2. 90% balance to be paid on delivery day
  If you have any questions regarding payments options contact our sales team on 0838760045

Log Cabins FINANCE in Ireland – Do you offer this service ?

Apply for our finance with Tullamore Credit Union to get any log cabin you like from all our range or custom build log cabin to your specifications , from flat pack delivery for DIY to turn key log cabins solutions. Log cabins finance available up to €55000.00 and repayments up to 8 years. See more information on loan repayments here : https://www.tullamorecu.ie/loans/loan-calcula

 

YOU ARE NOT IN TULLAMORE CREDIT UNION ? No worries! Contact us today and we will speak for you and arrange finance in your local Credit Union !

Terms and Conditions

Terms & Returns Policy

  1. Definitions

The following words shall have the following meaning respectively: the “Sales Order” – the agreement between the Supplier and the Customer to supply the Building; the “Supplier” – Ecohome log cabins Ltd; the “Customer” – the person or authorized person who confirmed the Sales Order; the “Building”- wooden structure as stated on the Sales Order.

  1. Price

The price for the Building shall be as set out on the Sales Order. In the events of any alterations subsequent to signing the Sales Order required by the Customer to specifications, quantity, place or date of delivery, the Supplier may vary the price accordingly.

  1. Payment

3.1 The deposit of 40% of the price agreed on the Sales Order shall be paid before processing. The deposit is non-refundable. On receipt of the deposit and the signed Sales Order the Supplier will take the steps to supply the goods ordered.
3.2 Any payments on account by the Customer to the Supplier may be set off by the supplier against any liability, costs or expenses incurred by the Supplier in complying with the Sales Order in the event that the Customer should breach the contract.
3.3 The deposit of 40% of the price noted on the Sales Order shall be paid with the delivery of the agreed Sales Order. This is non-refundable. The other payment modalities may be confirmed on the Sales Order signed by the Supplier. A further installment of the balance on the price may fall due for payment on the delivery day. The Supplier shall furnish the Customer with a statement of account showing all monies received and all sums due on practical completion.

3.4 The Customer shall make all payments in Euros, without set-off or counterclaim and free and clear of all taxes, deductions, with holdings and other charges.

3.5 The Customer shall pat to the Supplier interest on any overdue amount at a rate of 8% per annum above the refinancing base rate of the European Central Bank, from the due date for payment, calculated on a daily basis and compounded monthly.  Interest will be payable both before and after judgment.

  1. Ownership

4.1 The Building shall remain the property of the Supplier until all sums owed by the Customer to the Supplier are paid. Title to the Building only passes to the Customer when payment is made for them in full.
4.2 The Supplier shall be entitled to repossess any Building supplied to the customer in respect of which payment is overdue and thereafter to re-sell the same. For this purpose, the Customer HEREBY GRANTS an irrevocable rights and license to the Supplier or its agents to enter the property where the building is installed for the purpose of repossessing the Building.

  1. Delivery

5.1 The delivery date as stated on the Sales Order is intended as an estimate or guide only.
5.2 The Supplier shall be not be liable to the Customer for any third party loss, damage or alteration directly or indirectly or consequential to any property, undertaking or event caused by or arising from or connected with any delay in delivery of the Building or failing to execute an order or delivery or cancellation of the contract.
5.3 The Customer will allow and/or procure sufficient access to and from the relevant site for the delivery of the Building. The Customer will ensure that the site is cleared and prepared before the delivery is due to commence.
5.4 The Supplier reserves the right for the delivery of the Building to the kerb-side only. In the case where supplier is unable to deliver the goods due to the poor access to the site the Supplier reserves the right to deduct delivery cost from the deposit received and to not return with delivery until access to the site is available.

5.5 Delivery shall be at the Customer’s premises stated on the Sales Order, unless otherwise stated.

5.6 Unless otherwise expressly agreed, the Supplier may make delivery in one or more instalments.

  1. Returns

Due to the nature of the log cabins and its manufacturing process (custom made for each client) Supplier do not accept any returns.

What is the lead time when order is placed?

Once everything agreed and ready to place an order after costumer pay deposit to start the order we are willing to come and build your project between 8-12 weeks time . Times can change depending on season and logistics but we always will do our best and deliver your log cabin at the time you need .

What are the benefits?

Trees are Renewable Resource

Long Lasting
Got a know-it-all in the neighborhood who thinks his brick home is durable? Inform him that log and timber homes still in use in Europe routinely date back more than 800 years. And one log-constructed church in Russia is reportedly more than 1,700 years old.

Fit the Land
Since this organic building material comes from nature, the resulting structures blend into the topography like a 10-point buck on opening day. Log homes naturally integrate right into the landscape, rather than being awkwardly imposed on it.

Fast Framing
If you choose to use a precut log system the shell of your home can be framed on site faster than conventional stick framing, which will reduce the likelihood of weather-related damages or mold and mildew issues. With our crew and building system, it can be weather tight and build in as little as two weeks—for an average sized home. In conventional construction, your home is exposed to the elements for far longer, which could lead to mold issues within framing of the home, where it can thrive undetected for years.

Warmth of Wood
Warm to the touch (as opposed to the always chilly sheetrock), wood has something called “thermal mass,” a natural property in the logs that helps keep inside temperatures of homes comfortable in all seasons. This allows log walls to collect and store energy, then radiate it back into the home.

Super Energy Efficient
Provided the home is sealed properly (between the foundation and the first course of logs, between log-to-log connections and where the roof system meets the log wall), you can have a super energy efficient home. This means it will be 30% more efficient than what building codes call for, saving you serious coin over the life of the home. “Today we can build a log and timber home to be 15 to 20 percent more energy efficient than a conventional home,” says builder Mike Gingras, owner of Seven North Log Homes in New Haven, Vermont, who has designed and built Energy Star-rated log and timber homes for the past 18 years.

Do I need planning permission for the log cabin?

It really does depend on location. Any building over 25 sq/m living area requires planning. Please keep in mind, that EcoHome only provides the log cabin you requested and is not responsible for planning permission, which is the customer’s responsibility. Our advice would be to have a preliminary meeting with your local council to see would there be a problem with planning application for cabin in your area.

The benefits of a log cabin?

Log cabins are very popular buildings in United Kingdom, France, Japan, Spain, Lithuania, Latvia, Estonia, Norway, Scotland, Finland, South Africa, Thailand and other countries. Wood is a sturdy and natural building material so if you’re interested in a healthy lifestyle, you should think about owning a log cabin.
Today the building standards that are used for cabins are really high so you will definitely get a top quality, comfortable, energy-efficient, beautiful, healthy, and unique home. If you have a look at our product catalogue, you will notice that there are many options to choose from. What is more, the logs have a great insulation efficiency which allows the cooling and heating units to keep the comfort level inside of the house.
The log cabin is a very comfortable and rustic place for your friends and family members to meet, relax and live. There are many advantages of living in a log cabin and this is why they are so popular in many different countries.
Today, these cabins are preferred by many people because they have comparatively lower pricing than traditionally built brick homes.

Do you make a custom design log cabin?

Our log cabins are made to various designs with sizes floor area and floor plans so you will surely find the one that will suit your needs. EcoHome can offer sheds, garden cabins, weekend houses or one, two, three or four bedroom houses, even a two storey houses. Or maybe you have a vision in your head of your dream house which fits your individual needs and personality but not sure how to find the plans? Perhaps you see stuff on our website or others that you would like to expand on? You can send us an existing floor plan or a photo or website link of what you would like to get. Or you can start from scratch and design your own custom log cabin home plan. Even if you have nothing but the lot details to work from we are here to help you.

You will begin working one-on-one with us to make your log cabin vision come to life. Please contact us with your specific requirements and we will design the cabin just for you! We will ask the appropriate questions to get you a project budget. We promise to save your time and money! We have access to specially made 3D design software package that allows us to design your individual design log cabin. We will help you to create a design with our expertise and input. You will be able to see your house in 3D before you place an order.

What’s the log cabin maintenance?

From the very first day the log cabin is built customer have to start supervise the cabin. Log cabin maintenance is the overall upkeep on a log cabin shell to ensure there is proper protection from damaging UV radiation, water damage, air infiltration.

All log cabins EXTERIOR and INTERIOR must be treated within 14 days of completion with wood stain or paints minimum 2 coats to protect from water getting into the timber to prevent from moisture . Apply 3 coats if necessary.

We recommend applying 2 coats of paint every 2 years after. This will help to keep your log cabin look as new and also will protect the timber  log cabin from further wear & tear.

We can supply special treater – preservative and tested paints from Viva Colour which will help to ensure that your cabin stays like new and lasts you many generations. We also will give all the recommendations and advice how to supervise your log cabin in a proper way. It is very important to understand that log cabin maintenance ensures that the log home or log cabin look the way it did the first day it was built.

Can I …. ?

Didn’t find the question with answer that you was looking for ? No problem !

Email us your question to Egis@eco-home.ie and will answer it for you in few hours personally !

Ask Us a question

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ADDRESS

O’moore Street,
Tullamore,
Co Offaly

CONTACT DETAILS
Phone: 083 876 0045
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Sat 10am – 4pm
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